In a webinar I recently gave I was talking about the importance of cultural resiliency for growth-stage companies. “ ‘Cultural resiliency’ sounds like consultant-speak,” one of the attendees posted in the chat box, “What do you mean by that?”
I welcomed the question. As a startup, everyone on the initial tight-knit team has a clear idea of its culture – the values and behaviors that the team lives by. They may not be explicitly stated but with a small team, the values and behaviors that tie everyone together are the implicit norm. Anyone who steps outside of the norm can be assured of pretty quick feedback.